Responsible Gaming — The Complete Guide to Safe & Healthy Gaming on Play Star

Responsible gaming means playing in a way where you are always in control. Play Star believes gaming is a leisure activity — just like going to the cinema or dining out. It should be enjoyable, not a source of problems.

However, when gaming starts to affect your family, work, health, or finances, it has crossed the line of responsible gaming.

Responsible play on Play Star comes down to three simple rules: set a time limit, stick to a budget, and keep a cool head. Celebrate your wins and accept your losses — because there is always another chance to win.

• Gaming is for entertainment only — do not treat it as an alternative source of income.
• Placing bigger bets in an attempt to recover lost money is dangerous.
• Avoid playing when you are drunk, tired, or under stress.
• Spending time with family and friends matters more than gaming.

Ask yourself the following questions. If you answer yes to most of them, it is time to seek help.

Gaming addiction is a real issue that can gradually take over your life. If you notice any of the following signs, it is important to take them seriously.

• Skipping work or family responsibilities to play.
• Feeling irritable or on edge when not playing.
• Cutting back on food or sleep to keep playing.
• Lying about gaming or deceiving family members.
• Placing bets with borrowed money or by dipping into savings.

Play Star gives you several powerful tools to stay in control of your gaming. These features are completely free and can be activated at any time.

Self-Exclusion is a feature that lets you completely exclude yourself from Play Star for a set period of time.

• Options available for 3-month, 6-month, 1-year, or permanent self-exclusion.
• Logging in to your account is completely impossible during self-exclusion.
• You will not receive any promotional emails while self-exclusion is active.
• Your account's valid balance remains safe and secure.
• Once the exclusion period ends, you must wait at least 7 days before reactivating your account.

Play Star strictly prohibits gaming by anyone under 18. If you have children at home, it is also your responsibility to take extra precautions.

• Keep your Play Star account password private and out of reach of your children.
• Do not save your password in the browser if your child uses the same device.
• Use a PIN lock or biometric lock on your mobile app.
• Install parental control software on your child's device.
• Always log out after each session.

Building a few simple habits around responsible gaming keeps the experience enjoyable every time. Even seasoned players follow these tips.

If you feel gaming is becoming a problem, do not hesitate to seek help. Talk not only to Play Star's support team, but also to your family and friends.

• Play Star Support Team — available 24/7 in Bengali.
• Open up to your family and trusted friends about how you feel.
• Consult a mental health professional.
• Join a local community support group.